Customer support

TRASSIR pays great attention to the customer support. We offer the following informational resources as a part of the information support:

  • Technical support for issues regarding the installation and configuration of the TRASSIR system;
  • A special section of the company website, which contains a collection of technical documentation for the TRASSIR system, drivers and utilities, instructions, and reference materials;

Please direct your questions and requests related to the TRASSIR system as follows:

You must indicate your USB-key number, which is printed on the key itself, when contacting technical support. This helps us serve you faster and maintain a record of your requests.

Type Codes

Information blocks used in the document:

Warning

Warning about the features of the function, requiring mandatory reading and/or execution.

Important

Important information, which should be noted when working with the described function.

Tip

Note to the text, which is indicative and/or recommendatory.

See also

References to other sections of the documentation related to the section described.